That Thinking Has Put Them Out Of Wet Pocket
(I work at the repair desk of a big electronics store. A customer brings in a phone which isn’t working. I go to the back to open it up and check the inside. It clearly has liquid damage. I return to tell the customer about it.)
Customer: “Liquid damage? How’d that happen?”
Me: “I’m afraid I don’t know. Did you use it in the rain? Did you accidentally drop it in some water?”
Customer: “Well, we were riding our bikes the other day when it was raining a lot. We got soaking wet, and I had the phone in my pocket… No, that couldn’t be it.”
Question of the Week
Have you ever served a bad customer who got what they deserved?