That Supervisor Is One Bad Bean

I was grabbing lunch from a made-to-order Mexican takeaway — burritos, quesadillas, etc.

Me: “Can I please have the vegetarian burrito with extra cheese?”

Worker: “Yes, no worries. Just to let you know, the extra cheese will cost extra.”

Me: “No problem.”

I collected my order and started to eat it when I noticed it did not have any cheese, let alone the extra I had paid for, so I went back up to the counter.

Me: “Hi, sorry to bother you, but I asked for extra cheese, and there is no cheese in this at all. Could I please get the extra cheese cost refunded? No need to make me a new burrito or anything; it’s still delicious!”

Worker: “Oh, I am so sorry! No worries. I will just grab the supervisor to put that through for you.”

The worker grabbed the supervisor and explained what had happened. 

Supervisor: “No, there is no way. I know for a fact there is double cheese in there. I made it myself. “

Me: “Actually, I have eaten about a quarter of it so far, and there is no cheese. See? Like I told your colleague, I am not after a new burrito or anything, just a refund on the extra cheese I paid for and did not receive.”

Supervisor: “No. I know there is cheese in there.”

The supervisor grabbed the partly-eaten burrito out of my hands and started pulling it apart — without wearing gloves or anything.

The worker and I just stared at this in shock.

Lo and behold, once he finished destroying my burrito, there was no cheese. He just glared at me, thrust the destroyed burrito at me, and walked out the back.

The worker and I just stared at each other, not really believing this had happened. 

Worker: “Did he expect you to eat it even if he did find cheese after pulling it apart? I will make you a new one on the house. I am so sorry!”

I’ve been back there a few times since. I asked what happened to the supervisor once. I was told, “He didn’t have the right attitude to be working with customers and has been let go.”