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That Sounds Great For Business

, , , , , , | Romantic Working | April 22, 2022

When I was in high school, I worked at a pool store selling pools, spas, and chemicals. It was owned by a married couple that, to put it nicely, needed couples therapy. They would fight frequently and both had a temper.

One day, they were both at the store in the back warehouse screaming at one another about something or other. In walked a regular customer. This was one of the customers that would come in from time to time just to talk to one of the owners, and not about actual pool-related topics.

I greeted the regular with the usual spiel.

Me: “Hello, how are you today?”

Regular: “I need to talk to [Owner].”

I was kind of panicking, and I resorted to the classic telemarketer-on-the-phone lie.

Me: “I’m sorry, but [Owner] isn’t here right now.”

Regular: “I know he’s here; his truck is out front.”

Now I figured there was no other way of handling this with grace. I put my finger up to my mouth in a shushing motion.

Regular: “What do you mean?”

I kept my finger to my mouth and actually verbally said, “Shuuuush.” The regular customer stopped talking for a moment and heard them screaming at each other from the back warehouse.

Regular: “Oh.”

Me: *Lowering my finger* “Yeah. You’re welcome to go interrupt them if you like, but I’m not paid enough for that.” *Shrugs and chuckles awkwardly*

Regular: “I think I’ll just come back later.”

Me: “Sounds good!”

Question of the Week

Have you ever met a customer who thought the world revolved around them?

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