That Scam Back-Tired
(The phone rings.)
Me: “[Tire Shop].”
Customer: “I’m looking for a price on 10 ply [Brand] mud tires for my truck.”
Me: “Certainly, let me look at the computer and see what the price is on those… Looks like the price is [price] each.”
Customer: “No, that’s too high. I can get them somewhere else for [impossibly low price below wholesale].”
Me: “Well, in that case I’d get them for that price, because I can’t even get them for that price.”
Customer: *stammers, then is suddenly angry* “Uh… ah… are you calling me a liar?”
Me: “Huh, what?”
Customer: “Are you calling me a liar?”
Me: “Not at all, I’m just saying that wherever you found them for [low price] sounds like a good deal because that’s below what I could possibly get them for. Where did you even find them for that price? I might want to get some at that price, provided they’re not used or stolen.”
Customer: *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?
