That Reasoning Doesn’t Fly
(I work in a duty free shop and a customer wanting to buy a bottle of cognac comes to my register. All is well until I ask for his boarding pass.)
Me: “All right, sir, may I see your boarding pass?”
Customer #1: “No.”
Me: “Then you can’t buy this cognac.”
Customer #1: “Why not?”
Me: “Alcohol is a customs bonded item, and as such can only be bought by people leaving the country directly from this point. I need to see your boarding pass so I can make sure you are doing so.”
Customer #1: “But I am French.”
Me: “That does not mean you are leaving the country.”
Customer #1: “But this is an international airport.”
Me: “Domestic flights go out of this airport regularly.”
Customer #1: “Well, I won’t show you my boarding pass.”
Me: “Than you can’t buy the cognac.”
Customer #1: “But I want to.”
Me: “Then I need to see your boarding pass.”
Customer #1: “NO!”
(This goes on for five minutes and the customer leaves in a huff without his cognac. The lady behind him comes up toting a five pound bag of pretzel M&Ms, which, like all candy, is not bonded.)
Customer #2: “Um, I’m on a domestic flight to Phoenix. Can I buy these M&Ms?”
Me: “Sure. Candy isn’t bonded.”
Customer #2: “Okay.” *looks at the cognac* “After that last guy you might need some of that yourself.”
Question of the Week
Tell us about a customer who got caught in a lie!
