That Pizza Was All Greek To Me

| Minneapolis, MN, USA | Right | November 19, 2014

Customer: “Hi, my pizza was just delivered and it was entirely incorrect. I just gave it back to the driver and he gave my money back. But I’d like to get my correct pizza.”

Me: “Oh, I’m so sorry to hear that. Well it looks here like you ordered the Greek pizza—”

Customer: “Yeah, but the one I got had tomatoes and black olives, and green peppers, I think…”

Me: “And red sauce and onions and feta cheese?”

Customer: “Yeah!”

Me: “Yeah, that’s the Greek pizza. You got exactly what you ordered.”

Customer: “What? Well my friend just ordered from you last week and he said he got the Greek, but it was different. It had gyro meat on it and it got served with tzatziki sauce.”

Me: “Oh, your friend must have ordered our Santorini pizza. I can go ahead and change your order here and send you the right one. It costs the same price.”

Customer: “Uh… that’s it? I don’t get a discount or anything?”

Me: “Well… no. I mean… it’s your friend’s fault that he told you the wrong pizza. But you got exactly what you told us you wanted. We don’t give discounts for people who neglect to read our menu before ordering.”

Customer: “Oh. Okay. That’s fair, I guess.”

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