That One Time…

, , , , | Right | February 27, 2018

(I work in a copy shop. It is an extremely busy day and it has been non-stop with customers and copy orders since we opened. This conversation starts after I tell a customer I don’t have time to do her order while she waits, since it’s so busy with other customers.)

Customer: “Okay. I guess I can come back at five for it, then.”

Me: “Okay.”

(We book in the order.)

Customer: “Okay, so, I can come back at one?”

Me: “Um, you said five.”

Customer: “Yeah, but I’ll be on my lunch at one, so it’s easier to come then.”

Me: “Let me see what other orders I have booked in.”

(I check to see when everything else is due. Getting it done by one will be tight, but I think I can do it.)

Me: “Okay, sure. Come back at one.”

(I basically panic getting the order done by one, but I do it with just a few minutes to spare. She doesn’t pick it up until five.)

Customer: “I hope you didn’t rush it for one!”

Me: “…”

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