That Name Is A Gob-Stopper

(I work at the call center for a national truck rental company. When people call in to get a quote for a truck, we have to ask for their name and phone number. Most people don’t make a fuss about it, but some get angry.)

Me: “Thank you for calling [Company]. This is [My Name].”

Customer: “Hi. I’d like to get a quote for a 17′ truck on Saturday.”

Me: “No problem. Can I get your name?”

Customer: “Willie.”

Me: “And your last name?”

Customer: “Wonka.”

(I start giggling.)

Customer: “I get it; you’ve gotta put something in your boxes.”

(We finish up the rest of the quote. He declines to reserve the truck.)

Me: “Well, sir, this is one of the best calls I’ve gotten in a while. Thanks, and have a good day!”

Customer: “No problem, young lady! And from the chocolate factory, thank you!”