That Name Is A Gob-Stopper
(I work at the call center for a national truck rental company. When people call in to get a quote for a truck, we have to ask for their name and phone number. Most people don’t make a fuss about it, but some get angry.)
Me: “Thank you for calling [Company]. This is [My Name].”
Customer: “Hi. I’d like to get a quote for a 17′ truck on Saturday.”
Me: “No problem. Can I get your name?”
Customer: “Willie.”
Me: “And your last name?”
Customer: “Wonka.”
(I start giggling.)
Customer: “I get it; you’ve gotta put something in your boxes.”
(We finish up the rest of the quote. He declines to reserve the truck.)
Me: “Well, sir, this is one of the best calls I’ve gotten in a while. Thanks, and have a good day!”
Customer: “No problem, young lady! And from the chocolate factory, thank you!”