That Line Is Dead
(I am selling a customer a dryer. For warranty purposes our system logs everyone’s purchases under their names and phone numbers.)
Me: “What’s your phone number, sir?”
Customer: “It’s [number].”
Me: “So, that will be going under [Woman’s Name]?”
Customer: “No. That’s my wife’s name.”
Me: “Is that okay?”
Customer: “Well, she’s dead at the moment so I’m not sure how that would work…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
