That Guy Al Is Up To No Good Again
I work in a call center for a home security company. I get a call from an old lady.
Caller: “Did you know you’re committing treason?”
Me: “Uh, do what now?”
Caller: “You’ve got advertisements on a terrorist TV show!”
Me: “I don’t follow you, ma’am.”
Caller: “What are you, stupid? You’ve got advertisements on Al Jazeera, those terrorists that blew up 9/11!”
Me: “Ma’am, Al Jazeera is a news network; they’re like the NBC of the United Arab Emirates, or whichever country they’re in.”
Caller: “You kids these days are so f****** stupid! I want to talk to your manager!”
Me: “Okay, one sec.”
I hit the immediate transfer button.
Basically, my manager says:
Manager: “Yeah, this call is pointless. Send them to Customer Relations.”
I start explaining the situation to Customer Relations.
Customer Relations: “They said what?! Aww, dis gon’ be gud. Send dat lady over hurr; I gotta hurr dis.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.