That Escalated Quickly

, , , | Right | April 16, 2019

(I work technical support for a fitness call center. A customer calls about a broken exercise machine.)

Me: “Thank you for verifying your information, Mrs. [Customer]. In case we get disconnected, can I reach you at [phone number]?”

Customer: “If we get disconnected and you do not call back, I will hunt you down and give you the sex change operation you wish you never had.”

Me: *shocked* “Was that a threat?”

Customer: “You had better call back.”

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