That Comes To Minus One Dollars
(I work as a cashier at a big chain retailer. I am just finishing up ringing out a customer when they hand me a coupon.)
Customer: “Here you go.”
(The customer hands me a five-dollar-off coupon. I take a look at the total of the items. The total rang up to be around four dollars. I know the coupon won’t work but I scan it, anyway, to show the customer.)
Me: “I’m sorry, but it didn’t work.”
Customer: “I wanted to use it.”
Me: “I’m sorry, but you didn’t spend more than five dollars, so the coupon won’t work.”
(I hand the coupon back to the guest.)
Customer: *in a hushed tone* “This is ridiculous.” *pays for her items and leaves*
(Sorry, but I can’t give you five dollars off for a four-dollar purchase.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.