Thanks So Much For The No-Show

I saw my dentist last June for a checkup on a Saturday morning. They scheduled the next appointment for a Saturday morning in December. I got three different texts and emails the week before confirming my appointment.

I showed up about ten minutes before my appointment to find the door unlocked and the office completely empty. I tried the emergency on-call number. No one responded. I finally called the police because I didn’t want to leave the office empty and unlocked.

It turned out they had stopped doing Saturday office hours, and they didn’t bother to call me and reschedule. Monday morning they called me because, in their words, I didn’t show up for my appointment. I told them no, I was there; they weren’t.

They couldn’t get me in for an appointment in December before my deductible reset. In fact, they couldn’t find another time that worked for me until August.

I’ll be seeing a new dentist next month.