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Thanks For The Memory

, , | Related Right | April 21, 2016

(I am at the ending of a transaction for a difficult customer, who has her grandson with her.)

Me: “That’s [amount], please.”

Customer: *hands over cash*

Me: “That’s your change; thanks, and have a good day.”

Customer’s Grandson: “Thank you, lady.”

Customer: “Come on now.”

Customer’s Grandson: “But you didn’t say thank you. YOU DIDN’T SAY THANK YOU TO THE LADY!”

(I am so glad that kid came in; he made my day!)

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