Thanks For The Memory
(I am at the ending of a transaction for a difficult customer, who has her grandson with her.)
Me: “That’s [amount], please.”
Customer: *hands over cash*
Me: “That’s your change; thanks, and have a good day.”
Customer’s Grandson: “Thank you, lady.”
Customer: “Come on now.”
Customer’s Grandson: “But you didn’t say thank you. YOU DIDN’T SAY THANK YOU TO THE LADY!”
(I am so glad that kid came in; he made my day!)
Question of the Week
Tell us about the worst boss/manager you’ve ever had!
