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Thank You For Your Custom Custom

, , , , , | Right | October 14, 2018

(I am at a Renaissance Faire. I have created a custom piece of artwork for a customer. He ordered it a month ago, and it features his, his wife’s, and his children’s names. As he is coming to pick it up today, I have it visible behind my counter. A woman is looking at the piece and complimenting me on it. She seems a little drunk.)

Customer: “Gah, that’s so beautiful. How much is it?”

Me: “Well, that’s a custom order; he paid [total] for it. If you are interested, I can create something custom for you.”

Customer: “Nah, I want that one!”

Me: “I’m afraid that one is paid for; it was custom made and it has his family’s names on it. I can create one for your family, or if you want to take something home today, I have a similar piece for sale over here.”

Customer: “Why can’t I have that one?”

Me: *more firmly* “It’s not for sale. It belongs to someone else.”

(The drunk woman starts crying, but goes quiet, and sits down outside my booth. Five minutes later, I am talking to another customer and hear shouting. The woman has snatched the piece from behind the counter and is trying to run away with it! She makes it around the corner with me in tow yelling, when a man steps up and blocks her way with outstretched arms. Too drunk to figure out how to get around him, she sits down and starts crying. I take the piece from her, then realize the man who blocked her path is the customer who ordered the custom piece! I hand it to him, laughing.)

Me: “I guess you had to earn this one!”

(We sent the drunken woman to first aid to get her water and help her sober up. This year, she came back to the faire far more sober, and was browsing my shop. I don’t think she remembered the previous adventure, and she ended up buying a piece that was legitimately for sale.)

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