Telling A Tall Tale
(I work on a ride with a height restriction of 1.3 metres. I have just rejected a young girl who was well under the restriction when her father storms up to me.)
Customer: “Why the h*** did you say my daughter couldn’t come on your ride? She’s been queuing for nearly an hour!”
Me: “I’m sorry, sir, but the height restrictions are clearly stated in the brochure that you’re holding and at the beginning of the queuing area for the ride.”
Customer: “I’ve paid for her to come into this park and you’re telling me she can’t go on the rides?”
Me: “Sir, there are plenty of rides that she can go on that have lower height restrictions, but unfortunately, she’s too small for this one.”
Customer: “Well, she was tall enough last year!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
