Technology Makes Sure Scams Aren’t App-ening

I work in a large, well-known, independent hotel in Scotland. About four years ago, it was bought by a new company, and ever since, the owner has been in frequently. Every staff member knows his name and what he looks like thanks to an app to keep the company in touch.

I come in to work today and my supervisor pulls me aside.

Supervisor: “Just to let you know, there’s a lady going around by Mrs. [Scammer] and trying to charge things to her room. She’s not staying in the hotel and is claiming that her husband owns the hotel.”

Cue me trying to hold back my laughter at the scammer who definitely chose the wrong hotel.