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Technology Leads To Periods Of Confusion

| Working | October 16, 2012

(I call my doctor’s office about getting some paperwork.)

Receptionist: “Yes, we can get the papers for you. When will you be in to pick them up?”

Me: “Could you just scan them and email them to me? That would be easier.”

Receptionist: “Sure, what’s your email address?”

Me: “It’s [my first name] dot [my last name] at yahoo dot com.”

Receptionist: “Okay, I’ll send those right away…”

(About 24 hours pass and no email. I call back the next day and get the same receptionist.)

Me: “Hi, my name is [name]. I called yesterday about getting some paperwork emailed to me, but I haven’t gotten it yet.”

Receptionist: “Hmm, that’s odd. I sent it yesterday.”

Me: “Just to double check, you have my email address as [first name] period [last name] at yahoo dot com, right?”

Receptionist: “Oh, you said [first name] DOT [last name], so I was writing the word ‘dot!'”

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What is the most stupid reason a customer has asked to see your manager?

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