It’s Tearin’ Up My Heart When I’m With You
(I’m putting my items through the self-checkout and get an alert because I’m purchasing alcohol. Once I’ve finished, I see a worker come over and expect her to verify my age, etc. However, she proceeds to pick up my bag, turn it upside down, and dump everything on the scale. I am using a reusable bag from another store.)
Worker: “We just need to put your bag through.”
(She tries to scan the bag. It is clearly from another store; this store uses a blue bag, while mine is white and green, and the text and overall aesthetic is completely different, as well. As expected, the scanner doesn’t pick it up.)
Me: “It’s from [Other Store]. It won’t work.”
Worker: *ignoring me* “Why isn’t it scanning?”
(She tries over and over, refusing to listen to me until she screams out in frustration and rips the bag in half.)
Worker: “Now look what you did! You’re going to have to get another now!”
(She tries to get one of the store’s bags when a manager intercepts her. The manager apologises to me and offers me a free replacement, despite my bag not being from their store. She also approves my alcohol purchase and lets me go. I ask for my torn bag back, as well, before I leave. The worker is screaming so loudly at the manager by this point that half the checkout has stopped moving to watch the spectacle. I leave, and a week later decide to shop at the store where I got my original reusable bag. While I’m there, I decide to get my bag replaced, as they have a lifetime free exchange offer for damaged bags.
Me: “Could I replace this, please?”
Other Worker: “Sure.” *while grabbing another bag* “It looks like someone tried to rip it open.”
Me: “Someone did.”
Other Worker: “Your kids?”
Me: “Ugh, no. Someone at [Store] thought it was one of theirs, and—”
Other Worker: “Was it a woman? Short, with curly black hair?”
(I nod.)
Other Worker: “She worked here last Christmas.”
(She handed me my new bag and started scanning my shopping. As I was leaving, I heard people at the service counter talking about the woman and laughing hysterically. Looks like she got herself a reputation.)
