Tea Two-tal
Customer: “I’d like two large sweet teas.”
I put in two large sweet teas.
Customer: *After slight pause* “Never mind, I’d just like a number three with a large sweet tea and [popular dollar sandwich]. Sorry about that.”
Me: “No problem.”
I put in number three and sandwich and void one large sweet tea.
Me: “Is everything on your screen correct?”
Customer: “Are there two sweet teas?”
Me: “I’m sorry, I must have misunderstood you. Did you want a total of two large sweet teas after all?”
Customer: “No. I want a large sweet tea with the meal and one with the sandwich.”
After taking a moment to avoid correcting him:
Me: “Your total will be [total] at the first window.”
He comes to the window and the payout goes normally, though it is obvious he still seems a little off-put when he sees I am taking the next order. The next customer comes to the window, laughing.
Next Customer: “So, I heard the guy in front of me. Did he really say that, no, he didn’t want two sweet teas, and then proceed to order two sweet teas? I was thinking, ‘Are you drunk?’ I became really glad I’m just ordering a frappe.”
Me: “It’s actually not that odd for drive-thru. Thank you for letting me say something about that. You have a good day.”