Taxing Taxing, Part 16
I was taking a call for IRS customer service.
Me: “All right, ma’am, I’m going to need you to send in [form] signed by you and your husband.”
Caller: “Why do I have to do it?! I want you to do it!”
Me: “No, ma’am. It has to be signed by you.”
Caller: “Well, I don’t know when I’ll have time.”
Me: “I suggest you make time, as I am not going to forge your signatures on government documents.”
Caller: *Stupidly smug* “Well, I guess you have a decision to make if you want that file to be completed.”
Me: “Since these are your taxes, you are on the hook for refusing to fill them out. Expect to pay through the nose, ma’am. Have a lovely day.” *Click*
Interestingly enough, the form was sent in, signed properly, a short time later. I have no idea how she thought that refusing to sign her own tax paperwork was going to cause ME any trouble.
Related:
Taxing Taxing, Part 15
Taxing Taxing, Part 14
Taxing Taxing, Part 13
Taxing Taxing, Part 12
Taxing Taxing, Part 11
Question of the Week
Have you ever served a bad customer who got what they deserved?