Taxing Taxiing, Part 6

, , , , | Working | November 28, 2017

(I am a student at my local university, as well as a disabled person with a serious mental illness, as well as physical disabilities which put me in a wheelchair. Because of this, and the scarcity of local buses, the government pays towards me getting taxis to class. The taxi company knows that I am disabled. Today I go to get my taxi at 1:00 pm; I have to meet my support worker at 1:30, and my classes start at 2:00. It gets to ten minutes past with no sign of a taxi so I call the company.)

Me: “Hello, I booked a taxi for 1:00 pm and it’s not arrived.”

Company: “It’s on the way. It’ll be there soon.”

(Ten more minutes pass and no taxi, so I call again.)

Me: “Hello, I called before and my taxi still hasn’t arrived.”

Company: “It’s in [my area] now, so it won’t be long.”

Me: “Well, I’m meant to be there in ten minutes—” *they hang up on me partway through that sentence*

(At this point, I start hyperventilating and freaking out a bit. I’ve been on the side of the road in the cold for half an hour at this point, and my mental health problems mean I do not cope well with unexpected situations. I contact my support worker and tell them I will be late, and then speak to my carer to help me calm down a bit. Finally, at half-past, the taxi calls.)

Taxi: “Your taxi is here; I’m outside.”

Me: “Where are you?”

Taxi: “By the co-op. How do I get to you?”

Me: “I don’t know; I don’t know of a co-op around here. Just out of curiosity, what area are you in?”

Taxi: “I’m in [area around two miles away].”

Me: “I ordered it for [my area].”

Taxi: “Oh. I’ll be there in three minutes.”

(He hangs up and I wait. Finally, he arrives, forty minutes late. No apology. We get into the taxi and drive off. A few minutes later he turns to me.)

Taxi: “So, how do we get to the university?”

Related:
Taxing Taxiing, Part 5
Taxing Taxiing, Part 4
Taxing Taxiing, Part 3
Taxing Taxiing, Part 2
Taxing Taxiing

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