Taxing Pranking
(I work as a telephone and radio operator. I’m responsible for giving jobs out to drivers and taking bookings. In the early evening, I get a call from a fairly young boy.)
Me: “[Taxi Company].”
Kid: “Yeah, I need a taxi, please, as soon as possible. We need to go out within about ten minutes.”
Me: “Okay. What’s the address?”
Kid: “It’s [Address].”
Me: “That’s great, but I don’t recognise you.”
Kid: “Sorry?”
Me: “I don’t recognise your voice at all. I’ve only got two children, as far as I know, and neither of them sound like you.”
Kid: “What?”
Me: “You’ve just requested a taxi from [Address], right?”
Kid: “Yeah.”
Me: “And that’s where you live?”
Kid: “Yeah.”
Me: “That’s where I live, too. Why would you want a taxi from my house?”
(The kid immediately hung up. I phoned my wife, and apparently she’d had a taxi driver knock on the door after waiting outside for five minutes. The kid had sent one car from at least four different companies to our address. No idea where they’d got our address, or why they were doing it, but they stopped after phoning me!)
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
