Taxing Faxing, Part 8
Me: “If you can fax me the paperwork by the end of the day, we can deliver it on Friday.”
Customer: “I just have to run out and get some more ink for my printer. Hopefully, I’ll be back by five to send it.”
Me: “Oh, I’m sorry. I thought you said you already had the form filled out. If you still need to print it, it might be a bit difficult to get it to us.”
Customer: “No. I have it filled out. I can’t send a fax without ink!”
Me: “That’s okay. We have ink in our printer, so it will still come through.”
Customer: “You obviously know nothing about technology!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
