Taxing Faxing, Part 6

(We require full coverage insurance on vehicles we sell that we are financing in-house. I call the customer to tell her she needs to provide us with proof of insurance.)

Me: “We need you to fax us your current proof of insurance, ma’am. You can have your insurance agent fax it over.”

Caller: “I’ll just use the fax at my work. I’ll be there in five minutes.”

(She calls back in an hour.)

Caller: “Okay, they said I could use the fax. How do I send it to you?”

Me: “Maybe you could ask someone there to help you?”

Caller: *yelling* “Bob! I need to fax this to the car place!”

Bob: *in background* “What’s the fax number?”

(I tell the customer the fax number.)

Customer: “Okay, it’s working.”

(My fax machine rings, and her insurance starts printing.)

Customer: “Now make sure you send that back to me, it’s my original and I have to keep it in my car!”

Me: “Um… it should be sitting on your fax machine.”

Customer: “Wow, these fax things are fast!”

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