Taxing Faxing, Part 18

, | Right | April 17, 2016

(I’m manning the copy center counter when a regular customer approaches. I’ve helped her before, but she doesn’t seem to recognize me. While I’m helping her, she stands next to our shipping kiosk and reads the list of items we’re not permitted to mail.)

Customer: “I need these documents faxed, please. Wouldn’t you know it? My fax machine at the office sends documents everywhere BUT that area code! I’ve even sent it to offices one city over!”

Me: “Wow, that’s—”

Customer: *interrupts* “Isn’t it? We’ve tried calling the machine’s tech support and everything! I’ll never understand. Does this sign REALLY have to tell people they can’t ship fireworks? What kind of idiot would try to ship fireworks!?”

Me: “Yeah, some pe—”

Customer: “I know, right!? Bunch of idiots trying to get around local laws or something.”

Me: “Looks like we’re all set here, ma’am. If you’ll just come over to the cash register with me, I can ring you up for ev—”

Customer: “Where am I supposed to pay for the fax service, dear? Can I pay here with you?”

Me: “Yes, the debit machine is right over here, by th—”

Customer: *tosses her card on the counter*

Me: “Card reader’s over here, ma’am. Did you want a bag for your papers?”

Customer: *peering at my name badge* “Oh! Your name’s [My Name]?! What a unique spelling! I love it!”

Me: “Thanks, ma’am, it’s—”

Customer: “You’ve been SO helpful! I never receive excellent service like this when I come in! Have a good day!”

Me: “You’re welcome; enjoy the rest of y—”

Customer: “I’m going over there to look at briefcases!”

(She wandered cheerfully off, and boy, was I glad she hadn’t asked me to show her anything else in the store!)

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