Taxing Faxing, Part 14

(I not only have an IT-related degree, but am considered very tech savvy by my colleagues.)

Me: “[Hotel]. How can I help?”

Customer: “Yeah, I asked for a fax to be sent to me. I have received it but some of the details are missing.”

(The fax is timesheets for agency workers and the employees have not filled in all the details.)

Me: “Oh, I’m sorry. If you could fax that back to me I’ll get it completed.”

Customer: “Uh, fax it back?”

Me: “Yes, please. The fax is now with you so I need them back for the rest of the details.”

(There is a pause and I slowly realise what I have said.)

Me: “Er, I’m sorry; it’s been a long day. I’ll get those to you as soon as I can.”

Customer: *laughs uncontrollably*