Tardy Tuesdays

(I work in a bakery that specializes in Jamaican products. For our wholesale customers, I provide a notice asking them to please call if they are unable to pick up their order. If we do not receive a call, their order will not be saved for them. We have one customer who NEVER comes for his order on the day he says he will, and so far he has received two notices, both of which I witnessed him read.)

Me: “I’m sorry, but we don’t have your order because it was supposed to be picked up last Saturday.”

Customer: “Oh, it wasn’t for pick up today?”

(Today is Tuesday.)

Me: “No, the invoice here says last Saturday. I can see if I have anything extra that I might be able to get you, but your order was used since you didn’t call.”

Customer: “Okay, okay, I won’t get mad.”

(I’m thinking to myself, “No, you can’t get mad, because I saw you read that notice and you never called, so you have no right to be mad.” I go check to see what I have available.)

Me: “Okay, here is what I was able to get you. I didn’t have any [bread]. Would you like to come for it tomorrow?”

Customer: “Okay, but not tomorrow.”

Me: “Okay, when?”

Customer: “The other day.”

Me: “Which other day?”

Customer: “You know, the other day.”

Me: “…”

Customer: *light-bulb goes off in his head* “Wednesday!”

Me: “Okay, sure, no problem. Have a nice day.”