Talking Turkey Can Still Get You A Refund

, , , , | Right | September 21, 2018

(It’s the day after Thanksgiving, and to our surprise we see a customer holding what appears to be a huge ball of aluminum foil. She is visibly upset as she approaches our customer service desk.)

Coworker: “Hello, what can I do for you today?”

Customer: *slams the huge ball of aluminum foil on the desk* “You guys sold me a bad turkey!”

(She opens up the ball of aluminum foil to reveal the turkey bones of her last night Thanksgiving meal — ONLY the bones.)

Coworker: “I’m sorry to hear that. What was wrong with it?”

Customer: “I don’t know, but when I finished preparing and cooking it, it didn’t taste good.”

Coworker: *looks down at the bones with confusion and disbelief* “Where’s the turkey?”

Customer: “Are you stupid? It’s right here!” *pointing to the bones*

Coworker: “Yeah, but where’s the meat?”

Customer: “We ate it last night; now, are you going to help me or not?!”

Coworker: “So, let me get this straight. You bought a turkey from us that you prepared yourself, and cooked yourself, and you didn’t like how it tasted, and now you want to return it?”

Customer: “Exactly!”

(In genuine disbelief at how absurd the customer was being, my coworker called a manager to deal with the situation. Unfortunately, because of our “customer is always right ” policy, not only did the customer get a full refund, but she got a brand new turkey, AND the personal phone number of the store chef so that he could talk her through the steps on how to PROPERLY prepare and cook a turkey.)

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