Talking Sideways To Get Out Of It

, , , , , , , | Right | May 28, 2021

I’m working a closing shift. I’m finally able to get my fifteen-minute break around 10:30 pm, thirty minutes before we close. I’ve been there since 2:00 pm. During my breaks, I usually go to my car and sit in silence away from everyone.

Me: “Hey, [Coworker], I’m gonna take my break. I’ll be back in a few!”

I walk out the door to my car, unlock it, open my door, sit in my driver’s seat, and shut my door. I don’t even turn my car on before my car is struck and pushed a few feet sideways. My driver-side door is crushed in and pressed against my side. I let out the loudest, most aggravated sigh. I crawl out my passenger side and walk to the SUV’s driver side.

A girl around twelve years old gets out of the vehicle, crying.

Girl: “I’M SO SORRY! I WAS JUST TRYING TO ROLL DOWN THE WINDOW! IT WAS SO HOT!”

Me: “Are your parents inside? Anyone else in the car?”

Girl: “Yes, Mom is in the store shopping and told me to stay outside with my little sister.”

I move her to the side and jump in the vehicle, putting it in park. I look over my shoulder to see a baby sleeping in their car seat. I angrily text my other coworker who’s working security to come to the parking lot and watch the infant and her older sister while I go inside to make an announcement after I call the police.

Me: *Over intercom* “If you have a [color] [Vehicle], please come to customer service.”

A customer comes up with a very aggressive attitude.

Customer: “What did you do to my car?”

Me: “Your daughter was trying to roll down the windows because it’s 89 degrees outside, probably almost suffocating both your children. She somehow shifted it into gear and smashed into my car.”

Customer:What? No. You had to run into my car. My daughter knows better.”

I just motion her to come outside. She does so after a coworker says we’ll hold her items so she can come back inside and purchase them.

Customer: “I TOLD YOU, YOU RAN INTO MY CAR!”

The police officer has already pulled up and is talking to my coworker while taking pictures of the accident.

Me: “Ma’am, your car is rammed into my driver’s side; cars do not move sideways.”

Customer: “HOW DARE YOU GO AGAINST ME?! I’LL HAVE YOUR JOB!”

Me: “This doesn’t have anything to do with my job; we’ve had an accident.”

Police Officer: *Talking to the customer* “Ma’am, you do realize I could write you a ticket for child endangerment? Your car has obviously run into her car. Just settle down and we will get this sorted out.”

The customer’s attitude completely changes.

Customer: *Talking to me* “Oh, honey, don’t worry about a thing. I’m older and have good insurance; I’ll have to pay for this and it will be okay.”

Me: “I know. It wasn’t my fault.”

Customer: *Talking low* “It was your fault, but I can’t do anything about it right now.”

The day after, they wouldn’t answer my phone call or the insurance claims’ phone call. They proceeded to go through their insurance and, because of the damage that included electronics, new door, new mirror, etc., I ended up in a rental car paid for by them for a month.

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