Talking Africa-ca
(I work at a call center. I have a slight accent from my Caribbean island home, but my only language is English. A customer calls in regarding her services that have been disconnected for non-payment. When I advise her that payment must be made in full on one method of payment, she responds:)
Client: “You are racist and discriminating against me because I am ethnic.”
Me: “Ma’am, I’m from an island nation. I’m ethnic, as well.”
Client: “But I’m an African, so I’m more ethnic than you.”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?