Talk To The Click
(Having moved, I got a new phone number which previously belonged to a retail store in Clermont-Ferrand. I had already had a few calls for that store, so I knew the drill.)
Woman: “Hello, is this [Store]? I would like to know until when you are open.”
Me: “I’m sorry, you dialed a wrong number. [Store] doesn’t have this number anymore. I’m pretty sure they closed.”
Woman: “That’s not my problem! You didn’t answer my question. When do they close?”
Me: “No, seriously, you’re calling me at home here. I’m sure that if you look in the yellow pa–”
Woman: “Now look here, young man! I don’t have all day. Do you live in Clermont-Ferrand?”
Me: “Well, actually I do, but–”
Woman: “THEN TELL ME WHEN [STORE] CLOSES! GO LOOK IT UP OR SOMETHING!”
Me: “Seriously?”
Woman: *calmly* “Yes.”
Me: “I’m hanging up now.”
Woman: “WHAT? DO YOU KNOW WHO YOU ARE TALKING TO–”
Me: *click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
