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Taking This All The Way To The Edge

, , | Right | April 6, 2018

(I work in a print shop.)

Client: “I need some envelopes printed; [Other Place] said you do that.”

Me: “That’s right. Do you have a layout?”

Client: “Yeah, like this.” *hands over a USB stick with a PDF*

Me: “Okay, we can do this, except we can’t print that line all the way to the edge; it’ll be cut short a few millimeters from the edge.”

Client: “But I want that line to the edge!”

Me: “Then you’ll have to visit [Other Place], since they can print offset.”

Client: “But they were so much more expensive; I want to buy from you guys.”

Me: “Then you won’t get the line all the way from edge to edge.”

Client: “But I want the line out to the edges!”

Me: “And we can’t do that. For that, you need offset printing.”

Client: “But that’s more expensive!”

Me: “Yes, it is. And we’re cheaper, because we can’t do that.”

Client: “But I want you to!”

Me: “I’d like that, too, but I’d need three years of education and a serious hardware investment for that to happen. I’m afraid neither of us will be satisfied here today.”

Client: “How can I get the line to the edge, then?”

Me: “Go to [Other Place]. It’s why they’re more expensive.”

Client: “But I don’t want to pay that much!”

(And so on, for nearly ten minutes.)

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