It Takes One To Cash One

, , , , | Right | November 23, 2017

(I am a cashier at a grocery store. The scanner has been acting up all day and not reading many barcodes, forcing me to type in the numbers manually. I’ve heard many, many customers joke that the un-scanned item must be free. I’ve stopped mentioning to the customer when an item doesn’t scan in an effort to reduce the frequency of the joke, but some customers still notice and make the joke anyway. It’s starting to wear on me, but I put on what I think is a polite smile and laugh every time. A customer comes through and has an item that won’t scan. I swipe it a couple times, then start to type the code.)

Customer: “Uh oh, it won’t scan?”

Me: “No, I’ve been having trouble with this scanner all day.”

Customer: “You know what that means, right?”

(He looks at me with a completely straight face. I resign myself for another polite chuckle.)

Customer: “That means that I must get it…”

(He pauses, as if waiting for me to fill in the blank. I smile outwardly and scream internally.)

Me: “…for free?”

Customer: “No. For regular retail price, because technical difficulties don’t entitle me to a discount.”

(I look up at him, shocked. He just stares back with a completely blank face. Suddenly we both burst out laughing.)

Customer: “I used to be a cashier; I know what you’re going through.”

Me: “Thanks! You just made my day.”

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