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Takes An Age To Complete The Application

, , , , | Right | August 29, 2022

A woman is signing up for a membership card for our wholesale warehouse store. She looks to be in her late forties.

Me: “What’s your date of birth, ma’am?”

Customer: “That’s none of your business!”

Me: “It… actually is, ma’am. We need these details for your membership.”

Customer: “Why? Can’t I just make one up?”

Me: “Well, you could, but if there’s any dispute with your membership card, we would need to match it to your ID, so I wouldn’t recommend it.”

Customer: “Well, my date of birth is [today’s date, twenty-one years ago], then!”

I call my manager over who happens to walk past. He takes over the application.

Manager: “So, you’re sticking to today being your twenty-first birthday?”

Customer: “Yes! Why can’t you accept that I am twenty-one?”

Manager: “Because I have eyes.”

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

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