Take Two Megabytes And Call Me In The Morning
Me: *on the phone* “Thank you for calling Customer Support, my name is [My Name]. How may I assist you?”
Customer: “I would like to cancel my prescription to the Internet.”
Me: “I’m sorry, you said… prescription?”
Customer: “Yes, I went with a high-speed provider! I don’t need my prescription with you anymore!”
Me: “…have you checked to see if that was okay with your doctor?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.