Take That Complaint Where The Sun Don’t Shine

(I am working the night-shift at the reception desk of a hotel. In come a family of four to check-in. Everything goes well, until, 15 minutes later, the father comes back.)

Customer: “I’m sorry, but you have to give us another room. This is not what we’ve booked.”

Me: *after having checked the information on the arrival’s sheet* “Well, you booked sea-view, and that room has full frontal sea-view.”

Customer: “No, we have no view at all. We are looking at a pitch black wall.”

Me: “Maybe that’s because it’s two o’clock in the morning.”

Customer: “Oh! So, tomorrow we are going to have sea-view?”

Me: “Yes, as soon as the sun rises you will have the most beautiful, unobstructed sea-view.”

Customer: “Oh, okay! Thanks.”

(The customer retreated a little more hastily than normal.)