Take Note And Buy A Pen
Cellphone Store | Right
| February 6, 2014
(I answer the phone.)
Me: “[Store]. Hello?”
Customer: “Hi.I need the number for [Company] support.”
Me: “Okay, do you have a pen ready?”
Customer: “Yes.”
Me: “Okay, here’s the number. [Number].”
Customer: “Could you repeat that?”
Me: “Sure.” *repeats number*
Customer: “D***. One more time, please?”
Me: *repeats number*
Customer: “D*** it!”
Me: “Can you not hear me or something?”
Customer: “I can hear you. I just don’t have a pen and paper. I was trying to memorize the number.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
