Take It As Read
(My colleague comes in with a late, very complicated ad brief when we’re well over deadline and very stressed.)
Colleague: *magnanimously* “But don’t worry, I’ll type up the copy for you.”
(A little later, I finish up what I’m doing and am ready to start on the late one.)
Me: “[Colleague], where did you save the copy for that ad?”
Colleague: “I didn’t save it. I just typed it.”
Me: “Why would you type it up but not save it?”
Colleague: “Well, I printed it out. So now you have an easy to read copy.”
Question of the Week
Have you ever served a bad customer who got what they deserved?