Take Care When Leaving A Message

, , , , , | Working | September 12, 2019

(My wife is a hospice chaplain, meaning she works with people at the end of their lives, visiting them in their homes. As many of her clients are elderly, she often has to deal with senility and dementia in the people she works with. One morning, before she leaves for work, I see her make a work call. A man answers the phone.)

Man: *shouting so loudly I can hear him from across the room without speakerphone* “WHAT?! I CAN’T HEAR YOU. LEAVE A MESSAGE!” *click*

Wife: *to me* “He… he just hung up. There was no way to actually leave a message.”

(She calls back.)

Man: “DIDN’T YOU HEAR ME! WHY DO YOU KEEP CALLING? YOU NEED TO LEAVE A MESSAGE! DON’T CALL AGAIN!” *click*

(My wife sighs and puts the phone down, then turns back to me.)

Wife: “I’m scheduled to visit them today, and the patient sometimes gets confused. I’m worried about what will happen if I just show up with no warning.”

Me: “Well… is there a caretaker or somebody you can contact to let them know you’re coming?”

Wife: “That was the caretaker!”

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