Take A Perforated Page Out Of Their Book
Me: “Hello, ma’am, can I help you find something?”
Customer: “Yes, I’m looking for a notebook with perforated page. Does this have perforated pages? I can’t find where it says.”
Me: *I open the notebook and see that it has perforated pages* “Yes, it does. See?” *points out the perforated lines*
Customer: “No, it’s not perforated because it doesn’t say on the information on the back cover.”
Me: *points out the perforations again* “Just because it doesn’t list it doesn’t mean they are not perforated.”
Customer: “It’s not perforated; I’m going over to another store to find one.”
(She left the store, then came back an hour later and had the exact same interaction with a coworker.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.