Take A Coffee, And Make It Better
(I’m a cashier for a well known coffee chain, and whenever it’s slow I like to make everyone’s cups special. A man and a woman have just entered the nearly empty cafe.)
Me: “Hi, welcome to [Store]. What can I get you?”
Man: *rattles off three drink orders and two names*
Me: “All right, and the name for that last latte?”
Man: “Oh, it’s for my mom. Her name is Jude.”
Me: *adds “hey” and some music notes around the name in reference to The Beatles song “Hey Jude”*
Man: “Oh, man, she’s going to love that!”
Me: “Oh, well in that case.”
Me: *picks up the cup for the woman, Sarah, and adds “smiles” and some more music notes as a reference to the Panic! At The Disco song “Sarah Smiles”*
Woman: “Oh, my gosh; I love that song!”
Me: “I really don’t want to leave you out, sir, but I can’t think of any songs with the name “Greg” in them, sooo…”
Me: *adds brackets around the name and even more notes*
Me: “There you go. You’re an instrumental track, like from a movie!”
Man: “A cool movie?”
Me: “The coolest.”
(They left me a $5 tip for a $7 order and took pictures of the cups. It’s my favorite customer story for this job yet.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.