Unfiltered Story #103979

, , , | Unfiltered | January 20, 2018

(I’m the manager at a fairly popular frozen yogurt shop. We have a regular customer who comes in all the time who always pays in a fistful of change. This time is no different, she gets her yogurt and pays in a handful of nickels and dimes, literally. She then leaves in a rush. Later that night my coworker tells me that the customer from earlier has come back, claiming that someone has stolen a large amount of cash from her car while at our store. Since I was up at the front the entire time she was there, and she had parked her car right in front of our giant glass wall where I could see it, I knew this wasn’t true. I walk out of the back and see that the customer is waiting for me.)

Customer: “I demand that you roll back the tapes so I can see who took money out of my car!”

Me: “I’m sorry, ma’am, but we can’t review our security tapes here at the store, that’s done at our headquarters downtown. You can call the police and file a report if you’d like.”

Customer: “Just call your boss! I know her! My daughter used to work here!”

(After several minutes of this, I finally call my boss and she tells me that this woman has done this several times before, but that she’ll talk to her anyway. I hand the customer my cell phone and she then speed walks outside with it and starts taking pictures of her car and texting them to my boss, while on the phone with her. After a few minutes of what seems like arguing, she hangs up and brings me my phone back.)

Customer: “I’ll be back later tonight to see the tapes!”

(The customer then storms out. My coworker and I just start laughing. We haven’t seen her since.)

And That’s How The Calorie-Counting Crumbles

| Nantucket, MA, USA | Right | July 18, 2017

(I work at a yogurt shop one summer in college. Because so many people are weight-conscious, I quickly became aware of the caloric content of everything we sell.)

Customer: “Hi, do you have anything low calorie?”

Me: “Yes, our vanilla frozen yogurt is non-fat, and has [X] calories in a small, and [Y] in a large. The chocolate is low-fat, and has [A] calories in a small, and [B] in a large.”

Customer: “Great, I’ll take the non-fat vanilla, small.”

Me: “Would you like it in a cup or a cone?”

Customer: “A cup. I don’t want the calories from the cone!”

Me: “Okay.” *takes cup, gets ready to serve yogurt*

Customer: “That’s the NON-fat vanilla, right?”

Me: “Yes, ma’am. The vanilla is non-fat.” *dishes out yogurt*

Me: “Would you like any toppings on that?”

Customer: “Do you have any chocolate sauce?”

Me: “Yes, we have regular chocolate sauce and non-fat chocolate sauce.”

Customer: “How many calories in the non-fat sauce?”

Me: “[N] calories.”

Customer: “Okay, I’ll have that.”

Me: *adds sauce*

Customer: “Oh, and put some of that crumbled Reese’s Peanut Butter Cup on it!”

Me: “…”

Frozen Yoghurt For Warm Hearts

, , , , , | Hopeless | June 5, 2017

(I work at a small self-serve frozen yogurt store. One night, a man and his young daughter come in, the daughter clearly excited about getting frozen yogurt. I chat with them, help them out, and everything goes fine until it’s time to pay. He reaches into his wallet to pay, and pulls out a $100 bill. Because $100 bills are so easily faked and because we have so little in our change drawers, our store policy won’t let me accept it.)

Me: “I’m afraid I can’t accept a $100 bill, sir; it’s against our store policy. Do you have another method of payment, like a credit card?”

Customer: “No, this is all I have. Are you sure that you can’t take it?”

(He shows me the entire wallet, which, true to his word, only has $100 bills. By this point, from his accent and the contents of his wallet, it’s clear to me that he and his daughter are foreign tourists out for a late night treat, and as she has been so excited, I don’t have the heart to make her give the yogurt back.)

Me: “In that case, I’ll just let you have the yogurt for free.”

Customer: “Oh! Thank you — but I’ll come back to pay you. I’ll go to the bank and get smaller bills.”

Me: “You don’t have to do that; it’s all right. Have a good night!”

Customer: “No, no, no. I will come back!”

(The two of them start to head out with their yogurt.)

Customer’s Daughter: “Where are we going, Daddy?”

Customer: “To the bank, so that I can pay the lady. Go ahead and eat your yogurt.”

(They leave, and I leave the check open and go back to tending to the store. About fifteen minutes later, I notice a truck pull up in front of the store, and to my surprise, it’s that customer and his daughter!)

Me: “Hello, I see that you are back!”

Customer: “Yes, I went to the bank to get money you can take. Here you are!”

Me: “Oh, thank you!”

(He hands me a $20 to pay. Since I’d left the check open, I was able to give him change and hand it to him.)

Customer: “They closed the exit to here so I had to drive all the way around to the other exit — but I was going to get you your money!”

Me: “Thank you very much for coming back, sir. A lot of people wouldn’t have bothered.”

Customer: “No, thank you for letting us take the yogurt. Have a good night!”

(That girl is lucky to have such a great father!)

He Has Beef With You

| KS, USA | Right | May 11, 2013

(An elderly man walks up to the toppings bar.)

Customer: “Excuse me. Miss?”

Me: “What can I help you with, sir?”

Customer: “Have you got anything with meat in it?”

(This is a frozen yogurt bar. We have various kinds of fruity and sweet yogurts and toppings. No one would usually expect to find meat anywhere.)

Me: “Um, no, sir. Sorry about that.”

Customer: “F****** vegans and vegetarians are taking over the whole f****** world! You haven’t got anything with some beef in it?”

Me: “I’m sorry, sir. That’s actually a kind of unusual request because this is basically dessert stuff.”

Customer: “I’m an American! I ain’t a vegetarian! I eat meat in my dessert because this is America, d*** it!”

(The customer throws his yogurt on the floor, making a huge mess. The next customer jumps out of the way, then resumes getting toppings while I clean.)

Customer #2: “Just when you think you’ve seen it all!”

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Customers Set A Really Low (Yogurt) Bar

| Ontario, Canada | Right | October 8, 2012

(I’m taking my kids to a frozen yogurt bar for the first time. Since the teller is helping another customer, I take a quick look at the signs for instructions, which are very clear and obvious. As we’re picking what we want, the teller comes over to see how we’re doing.)

Teller: “Hi! How are you doing? Do you need any help?”

Me: “No, thanks, I think we’ve got it figured out.”

Teller: “Oh, you’ve been in before?”

Me: “Nope, this is our first time, but the directions are really straight-forward…” *laughing* “…and I read the directions. I know that doesn’t always happen.”

Teller: “No, that’s pretty unusual, actually. Really, really unusual.”

Me: “Yeah, I used to work with the public. Members of the general public are idiots.”

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