An Indian Bummer

, , , , | Right | October 11, 2018

(I work at a place called “The Indianhead [Business]” and take calls from customers.)

Caller: “Hello, is this the Indianhead [Business]?”

Me: “Yes, that is correct. How may I help you?”

Caller: “I’d like to speak to some Indians there.”

Me: “Um… We don’t have any actual Indians here at the Indianhead [Business].”

Caller: “Oh, so, they were all killed?”

Me: “I…” *I’m hoping that I just misheard him because of our old phone* “Uh, could you say that again for me, please?”

Caller: “You know, the great massacre of Indians in Wisconsin. You’re telling me that they’ve all been killed off.”

Me: “It’s true we’re named the Indianhead [Business], but we have no affiliation with Indians.”

Caller: “Thanks, I didn’t know the situation was that bad.”

You Wouldn’t Think It Would Rock The Boat

, , , , , | Right | October 10, 2018

(I’m order-taking and cashing out drive-thru orders at a very well-known fast food chain. The order screen is on the east side of the building and the windows are on the north side, meaning once you’ve place your order, you need to make a corner to pay and pick up your food. So many times, somebody is pulling a trailer or boat behind their truck, places their order, and then realizes they can’t make the corner. When this happens, they CANNOT walk up to the window and pay. This is for their safety and ours. They HAVE to actually come inside and pay. I take someone’s order and it’s not until I look out the window that I see them pull into the parking lot with a large boat that I realize they can’t make the corner. The driver steps out of the car and begins walking up to the window.)

Me: “I’m sorry; you can’t walk up to the window. I need you to come inside to pay.”

Customer: “But my boat can’t make the corner.”

Me: “I know. I just need you to come into the lobby to pay.”

(He turned away annoyed, like I gave him some impossible task. He got back in his car and I thought he was either going to park or drive off, but instead he BACKED UP, got back in the drive-thru lane, and tried to make the corner again! This time he made it, we said nothing to each other as I took his payment, and he got his food and drove off. I will never understand why people go to such measures to avoid walking into the lobby.)

Unfiltered Story #122340

, , | Unfiltered | October 5, 2018

(I work at an independently owned movie theater and we have a strict no $100 bill policy which is posted on the doors when you walk in, on a large sign on the employee entrance door, and in front of all the registers.)
Customer: Hi can we get 5 for [MOVIE]
Me: Absolutely, can I get you anything else today?
(You buy your tickets at the same place you buy your concessions)
Customer: Yes one moment.
(I waited there patiently as she pulled a $100 bill from her wallet and asked her kids what they wanted)
Me: Ma’am before you go on I would just like to let you know that we have a strict no $100 bill policy.
Customer: But that’s all I have
Me: I’m sorry ma’am, we can not accept it, we have signs posted all around the theater, you can however go to the gas station down the street and ask them to break it for you
Customer: Show me a sign then, I don’t see one
(I point to the sign right in front of my register)
Customer: That is the dumbest F****** policy I’ve ever heard.
(She turns around and tells her children that they won’t be seeing a movie today, one of the older kids offers to go and drive and get change from a gas station. While she is gone to get change, the customer is sitting on the bench giving me the death glare the whole time. The child finally returned and they come up to the counter and finish their order large order)
Me: That will come to $124.25
Customer: Oh that much? Do you accept cards?
Me: Yes ma’am we do
(As the customer walks away I am completely baffled at the fact that she had a card that she could have paid with the whole time instead of having her daughter drive and break the $100 bill and making them 20 minutes late for their movie)

Shoot Them A Joke If You Shoot Me Some Insulin

, , , , | Right | October 2, 2018

(I work for a company that does underwriting for loan programs in other states, and thus talk to a lot of contractors. I’m also a type-two diabetic who occasionally has blood sugar crashes. I’ve just explained to a contractor what he needs in order to get paid on a job, which his client insists has already been taken care of, and I am feeling the light-headed wooziness that comes with a blood sugar crash.)

Me: *trying to get through the call quickly to go get something to eat* “Is there anything else I can help you with today, sir?”

Contractor: “Yeah… Could you just shoot me?”

Me: “Sir, I can’t do that; it’s illegal. Also, you’re in New Jersey and I’m in Wisconsin; that’s crossing state lines, and I don’t want to get the FBI involved.”

Coworker: *snorts, then starts laughing*

Contractor: *quiet for a second, then bursts out laughing* “Fair enough! Have a good night!”

Unfiltered Story #121007

, , , | Unfiltered | September 18, 2018

(I’m currently on the city bus as it approaches the transfer center. The bus is running late so rather than keep the other buses late, the driver radios that he has no transfers for them so they’re long gone before we arrive. I stay on the bus while two women approach the driver)

Woman: Can I get a transfer slip?

Driver: …what?

Woman: I need to take the [other bus line] to [popular store].

Driver: All the buses have left. I asked three times if there were any transfers and nobody said anything so I told the buses they could leave.

Woman: Oh…so what do I do now?

Driver: You’re going to have to wait an hour to catch the next bus. I asked three times if there was anyone transferring. Didn’t you hear me?

Woman: I didn’t know what you meant.

(Yet she knew to ask for a transfer slip… The kicker was the woman behind her wanted a transfer slip for a third bus line)

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