Unfiltered Story #190134

, , | Unfiltered | March 18, 2020

I work at a booth at the front of campus where people can ask for directions, obtain a temporary parking pass, etc. Usually I just get cars, but today this guy pulls up in a huge Waste Management truck.

Him: Where is Lot H?
Me: (looks at map, points to left) That way.
Him: (Points to right) That way?
Me: (Points to left) No, that way.
Him: (Points to right) That way?
Me: (Points as far to left as I can) That way.
Him: Okay, thanks. (Drives to the right)
Me: (face-desk)

People Who Should Not Drive, Or Be Loaned Money

, , , , | Right | March 14, 2020

(I work at the customer service phone center of a credit union.)

Customer: “Hi, I was just wondering who my car carrier was?”

Me: “…?”

Customer: “My car carrier. For insurance?”

Me: “Do you mean you want to know your insurance carrier’s name?”

Customer: “Yes.”

Me: “You don’t know who holds your car insurance?”

Customer: “No. I’m moving and all my files are boxed up. I thought it was [Company], but they said it wasn’t.”

Me: “I’m sorry, I don’t mean to be dense, but why would we know this?”

Customer: “Well, you asked for that information when you loaned me the money to buy the car.”

Me: “Okay, well, I’ll try to find that out. Please hold.”

(I call the IT department, on the basis that since they store information, they might know where it is.)

IT Department: “Help Desk.”

Me: “Yes, I need help to find a member’s auto insurance carrier.”

IT Department: “Why?”

Me: “She doesn’t know what it is.”

IT Department:What?!

Me: “Yes, I know, but she said we required this information when we loaned her the money. Do we have it?”

IT Department: “Let me connect you to Loan Servicing.”

(I hold.)

Loan Servicing: “Loan Servicing.”

Me: “Yes, I need help to find out what a member’s car insurance carrier is.”

Loan Servicing: “Why do we need to know that?”

Me: “We don’t; she does.”

Loan Servicing:What?!

Me: “Yes, I know.”

Loan Servicing: “Well, let me see here… No, we don’t have it. Tell her it’s not something we keep on file.”

Me: “Right.”

(And, alas, I was able to tell her nothing else.)

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Should Have Switched To Geico

, , , , | Working | March 11, 2020

(At my job, everyone who works there is in either college or high school, so the oldest coworker is under 25. We also do not have a manager, so the store is run essentially by a bunch of teenagers. I am in high school, as well as another of my coworkers who is CONSTANTLY calling me to cover his shifts, sometimes three or four times a week, as there is not a manager to go through when we need to switch shifts. One time, he needed me to cover because an hour before, he remembered he had court on a Saturday — which isn’t a thing in my state — but there is another instance that takes the take for weird reasons.)

Coworker #1: “Hey, are you free to possibly go in tonight? I could trade a shift with you.”

Me: “No, sorry, I have to pick out my senior pictures tonight.”

(He tries arguing saying that the pictures should only take a few minutes. After a few more texts, I think he has given up, but then, a couple of hours later, he says:)

Coworker #1: “Can you come in for a couple hours?”

Me: *frustrated that he can’t take no for an answer* “Why do you need the time off so bad?”

Coworker #1: “I forgot I had a college meeting tonight, and if I don’t go I don’t get admitted, and it’s the only college that has my major.”

Me: “How did you just realize this today?”

Coworker #1: “My parents and teachers just told me yesterday.”

Me: *knowing it’s probably another excuse to go ditch work* “Ask [Coworker #2].”

([Coworker #2] is his best friend who is an adult and lives on his own.)

Coworker #1: “I did. He was supposed to have it covered but now he’s getting a lizard tonight so he can’t.”

Me: “So… [Coworker #2] is sacrificing your future to get a lizard?”

Coworker #1: “Yeah, pretty much.”

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Unfiltered Story #189043

, , | Unfiltered | March 11, 2020

(I was working at the retail store in my town one day when there was a page to our electronics department. I walked over and see two older women standing at the customer assistance button)
Woman 1: Hi, we are looking for coloring books and there aren’t any by your arts and crafts.
Me: There should still be some over there but there are also some on a display by our service desk.
Woman 1: They aren’t over there we already looked. How can you work here and not know where they are?
Me: Ma’am unless we are all out of them they should be there, they haven’t moved in the year and a half I’ve worked here.
(There are poles in different areas of the store with customer assistance buttons and stationary phones to make pages)
Woman 1: (looking at the page phone) Well can’t we call someone on this phone and ask them where they are?
Me: No ma’am I am the only one working on the floor right now, I can show you where they should be if you’d like.
Woman 1: Fine.
(We begin to walk to the other side of the store to the school & office section where the coloring books are. Along the way we pass our seasonal section which is full of school supplies since it is July. I walk past it since that isn’t where our normal coloring supplies are year round).
Woman 1: Oh, we didn’t look over here we looked down there (pointing at the seasonal section)
Me: Okay, well they’re right here. Anything else I can help you with?
Woman 1: No.
Me: (Smiling even though I’m pissed) Okay. Have a nice day.

Try The New Telepathy Burger!

, , , | Right | March 8, 2020

(I work at a fast food restaurant. At one point, I take an order from a small group that clearly didn’t plan ahead and is figuring out what they want as they go along. Accordingly, I’m extra careful to confirm exactly what they’ll be getting before I ring them up. Later, I’m bagging another order when my boss waves me over. Someone from the group is standing at the counter with the receipt.)

Customer: “We are short a burger.”

Boss: “I’m sorry about that, ma’am. This is the young lady who took your order. Do you mind if we take a look at the slip?”

Customer: “Go ahead.”

Boss: “Okay, so, I see three [burgers], did you get those?”

Customer: “Yes.”

Boss: “And this combo, did you get that?”

Customer: “Yes.”

Boss: “And then this [sandwich], was that in there?”

Customer: “Yes.”

Boss: “So… how can I help you?”

Customer: “Well… we wanted one more burger.”

Boss: “Okay, would you like to buy one now?”

Customer: “No.”

Boss: “Okay. Well, sorry about that. Have a good day.”

(The customer leaves.)

Boss: *to me* “Did she just complain because she didn’t order what she wanted?”

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