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Frozen In Serve Mode

, , , , , | Working | August 21, 2020

My husband and I are visiting a local ice cream shop. Because I’m trying to watch my weight, I’ve decided to get frozen low-fat yogurt, instead. This shop’s way of doing frozen yogurt is to take a wrapped square of yogurt from the freezer, unwrap it, toss it into a machine, add some flavouring, and mix it all up.

On this particular day, the shop is REALLY busy. I start to eat.

Me: “Ugh. What the heck?”

I reach into my mouth and pull out a piece of paper.

Me: “That’s weird.”

Husband: “What is that? Is that the wrapping from the yogurt?”

Me: *Investigates cup* “I think so. Look, there’s another piece.”

Husband: “Looks like someone screwed up and tossed the entire thing into the machine without unwrapping it first.”

Me: “I think you’re right.”

I get back in line. The employee I talk to is looking very stressed.

Employee: “Can I help you?”

Me: “Yes. I think someone forgot to unwrap the yogurt before making this, because it’s full of paper, and—”

Employee: “Here.” *Hands me refund* “Next, please!”

Me: “But… I wasn’t asking for a refund. I’d like it to be remade—”

Employee: *Not listening* “NEXT, PLEASE!”

Me: “You’ve probably still got paper in your machine! The next person will get some, too—”

Employee: *Gesturing at the next customer* “I can help you over here, sir.”

Me: *Pause* “I still wanted frozen yogurt!”

I ended up sharing my husband’s.

That’s One Way To Unplug His Batteries

, , , , , , , | Working | July 14, 2020

My part of the world gets very cold in the winter, and I recently splurged on a pair of battery-powered gloves. When they’re switched on, they give off a small blue light.  

I am shopping for groceries and groan inwardly when I see my cashier. He’s a nice guy, but he never. Stops. Talking. I’ve learned to just nod and smile and give the occasional, “You got that right!” or “I know!”. Even if I wanted to engage in conversation, he’d never give me a chance to get a word in edgewise, anyway.

Cashier: “Blah blah blah.”

Me: “You bet.”

Cashier: “Blah blah blah.”

Me: “Ain’t that the truth?”

Cashier: “Blah— What’s that?!

Me: “You said it— Wait, what’s what?”

Cashier: “THAT!”

He points accusingly at the lights on my gloves.


Me: “No! Those are my gloves. They’re battery-powered.”

He glares at me suspiciously. 

Cashier: “Really? You’re not one of those secret shoppers?”

Me: “No!”

He conducted the rest of my transaction in complete silence.

When Katy Perry Is Your Interviewer

, , , , , , | Working | July 8, 2020

When I am looking for a job, I find a listing that sounds right up my alley. I apply and get an interview.

I normally have fair-to-middling success at interviews; some are good, some not so good. This is one of the good ones; in fact, it is INCREDIBLE. I have answers for every question. I make my interviewer laugh a few times. We know some of the same people.

It goes so well, and it is such a good fit for me, I almost expect to be offered the job on the spot. Instead:

Interviewer: “Well, this has been a real pleasure.”

Me: “Thank you! I feel the same way.”

Interviewer: “We have one other candidate that we’re considering, but I should have an answer for you by the end of the week.”

Fair enough. I am a bit disappointed, but I am still optimistic. A couple of days later, I get this email from the interviewer:

Interviewer: “Thank you for your interest in [Company]. You were one of our top candidates, and it was very difficult to choose between you and the other person. In the end, that other person was slightly more qualified. But don’t give up! We’re hiring all the time, and another position will probably open up shortly. Please apply again, and mention my name in your application so that I see it right away.”

Well, that is very encouraging. Sure enough, only a couple of weeks later, I see another identical job posting from that company. I apply immediately, mentioning my interviewer’s name as she recommended.

A week goes by, then two, and then three. I think maybe my application has somehow slipped through the cracks, so I email the interviewer. I let her know that I’ve taken her advice and reapplied for [Position], and I am very much looking forward to hearing from her. I get back this response:

Interviewer: “Yes, we received your application. Thank you.”

That was it. I practically got frostbite reading it. I never got another interview with that company, and to this day, I have no idea what happened.

The Cost Of Popularity

, , , , , , , | Working | June 26, 2020

My mum visits her bank to exchange some English currency for Canadian. This is during a time when any Tom, Dick, or Harry can do transactions of this nature without having to sign in first. Unbeknownst to her, there is a $5 fee associated with currency exchange; however, the bank teller forgets to charge her. So, Mum gets her money exchanged, doesn’t get charged a fee, and goes on her merry way.

A couple of weeks later, Mum gets her bank statement in the mail and it plainly says that a “$5 Currency Exchange Fee” has been withdrawn from her account. She is very cross and calls the bank.

Bank: “Yes, that’s because our teller forgot to charge you. She remembered after you left, recognized you, and took the money out of your account.”

Mum: “Let me get this straight: if I’d been just somebody off the street, and you’d forgotten to charge me, you would have waived the $5 fee?”

Bank: “That’s correct.”

Mum: “So, because I’m a loyal customer, you thought it was okay to help yourself to my money without notifying me first?”

Bank: “Um… Well, when you put it that way…”

Mum got her $5 back.

This story has been included in our June 2020 roundup as one of that month’s most memorable stories!

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A Tale Of Two Customers

, , , , , , , , | Right | June 13, 2020

A customer enters her local grocery store, notes all of the changes that have been made recently to keep customers and staff safe due to the health crisis, and follows all of the guidelines. After paying for her purchases, she tells the cashier:

Customer #1: “I just want to say that you guys are doing a wonderful job. I know this can’t be easy.”

The cashier beams and thanks her.

[Customer #2] enters the same grocery store to look for yeast. She is unable to find any, since it has become a hot commodity, so she wants to leave the store. She discovers that doing so without actually going through the checkout is extremely difficult, due to many of the usual egresses being blocked.

In her confusion, she goes the wrong way down an aisle. In other words, the aisle has clear “WALK IN THIS DIRECTION” arrows on the floor, and she forgets to check them. Another customer barks at her.

Other Customer: “You’re going the wrong way!”

[Customer #2] yelps in distress, almost in tears:

Customer #2: “I’m just trying to GET OUT OF HERE!”

An employee comes along and helps her out of the store. She practically runs out the door, face burning.

Reader, both of those customers were me. I wish I could say that I’m sorry to the people who witnessed the second situation!