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When Your Sister Has To Be Your Mother

, , , , , , , | Friendly | August 19, 2021

I am staying at a hotel with my husband. There are a couple of kids running around, and their mother is gossiping away on her cell phone and letting them get away with murder. As I’m walking out of the breakfast area with a hot coffee, suddenly I feel something hit the back of my legs, hard. I stumble and hot coffee slops over my hands, and then I hear a scream.

Mother: “You b****! You hurt my baby!”

She slaps the coffee out of my hand and starts screaming in my face incoherently. I’m confused and offended, but then another woman comes to my rescue.

The other woman spins the mother around.

Other Woman: “[Mother]! Mom raised you better than that! I wish I’d said something sooner. I’m sorry, ma’am, I’ll buy you another coffee. [Mother], call your kids over right now! They’re being menaces!”

The mother blushed and called her kids over.

The second woman did buy me another coffee and alerted an employee to the spill. I could hear her raving at her sister all the way down the hall.

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Hobbits Never Have These Problems

, , , , , , | Right | August 19, 2021

I’m shopping in a store. I’m fairly tall for a woman — 5′9″. A much shorter woman approaches me.

Woman #1: “Excuse me. I know you don’t work here, but would you mind getting that box off the top shelf for me?”

I hand it to her, she thanks me, and I take one step when another woman comes out of nowhere and starts yelling at me.

Woman #2: “I NEED HELP! GET ME A BLENDER FROM THE BACK! I KNOW YOU HAVE MORE! I WANT IT NOW! MOVE!”

I stare at her for about two seconds, tell her, “I don’t work here”, turn my back, and start to walk away. She grabs my arm and spins me around.

Woman #2: “DON’T YOU LIE TO ME! GET ME THE BLENDER OR I’LL HAVE YOU FIRED!”

I’m wearing a band T-shirt, shorts, and flip-flops — not even close to the store uniform. The short lady I helped hits her hand away from my arm. With more volume than I thought that tiny woman could produce, she yells right back.

Woman #1: “SHE DOESN’T WORK HERE! SHE HELPED ME BECAUSE I ASKED HER POLITELY!”

Dropping to normal volume, she starts to lead me away.

Woman #1: “Come on, dear. Ignore that b****.”

The crazy woman starts screaming she’s going to get me fired and follows us, so I walk to the customer service counter. The crazy woman is still screaming at me.

I make eye contact with the guy behind the counter.

Me: “Manager, please.”

As he picks up his radio, the crazy lady screams:

Woman #2:  “I WANT YOUR NAME”

And she tried to take my purse off my shoulder. I shoved her off and a manager, another employee, and the nice lady I helped all jumped in to pull her away from me. They called the cops and had her escorted from the store with a permanent ban. I declined pressing charges.

I bought lunch for the short lady and we ended up becoming great friends!

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Never Has Pizza Been The Cause Of So Much Pain

, , , , | Right | August 18, 2021

I’m working at the concession stand when my boss comes up to me.

Boss: “Just be aware, we have a camp coming in to see a movie at 1:00 pm.”

Me: “What kind of camp?”

Boss: “It’s some upscale leadership camp for kids from wealthy families. Like, really wealthy families.”

Me: “Ah.”

A few hours go by and one o’clock hits. Right on the dot, a slew of buses pull into the parking lot… and the most chaotic scene I’ve ever seen takes place. About a hundred completely out-of-control twelve-year-olds begin to pour out of the buses. They’re scattering everywhere in the parking lot, screaming, pushing each other around, etc., while a few really strung-out-looking counselors try unsuccessfully to herd them.

Eventually, they begin to enter, and the lobby degenerates into chaos. About half the kids storm the concession stand and, without any awareness for the others around them, they begin to throw out orders.

Kid #1: “Popcorn!”

Kid #2: “Pretzels!”

Kid #3: “Chicken tenders!”

Kid #4: “Pizza!”

Kid #5: “Popcorn!”

Kid #6: “Soda!”

Kid #7: “Popcorn!”

I try to address them in the order they came in, but they continue to shout over one another to the point that I can’t even tell who is first. One kid from the back literally comes up and shoves another to the floor and then — I’m not kidding — throws a giant wad of about twenty $20 bills at me.

Kid #8: “Is this enough for popcorn?!”

Kid #9: “Hey! You pushed me!”

Kid #8: “Did not!”

Kid #1: *Practically sobbing* “What aren’t you getting my popcorn?!”

Kid #2: “I WANT PRETZELS!”

Kid #3: “Chicken tenders!”

Kid #4: “PIZZA! PIZZA!”

I just decide to go with a random kid.

Me: “You’d like some popcorn?”

Kid #1: *Tears streaming down their face* “That’s what I’ve been saying! Gosh!

Kid #2: “Hey, no fair! Why does he go first?!”

Kid #4: “PIZZA-PIZZA-PIZZA-PIZZA-PIZZA!”

Within minutes, the group begins to break down even further, with several brawls breaking out and kids beating each other senseless. I look over to one of the counselors, who looks completely exhausted and merely gives me an exasperated shrug — pretty much saying I’m on my own.

My manager comes out, looking furious, walks over to who I am guessing is the lead counselor, and begins to have a very serious discussion. I should also mention that during all of this, several regular customers come in and then immediately turn around and leave when they see the kids.

Finally, after about a half-hour, I manage to get all the kids done. Many of them have paid with fifties and hundreds, and several don’t seem to understand how money works, giving me way too much or way too little money for their orders. They leave behind a completely trashed stand, with spilled food, spilled drinks, and money on the floor, our candy rack has been shaken, and candy’s all over the floor, stanchions have been shoved to the ground, etc. They’ve wrecked it. My manager walks over to me.

Me: “‘Leadership camp,’ eh?”

Manager: “Don’t worry, I reamed out the head counselor pretty good. She promised me the kids would be well behaved… and not like… whatever this was.”

Me: “Good.”

That was the last time our theater hosted this particular group.

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Customers, Am I Right?

, , , , | Right | CREDIT: votedog | August 16, 2021

I was a hostess in my early twenties at a steakhouse. A family of four came in, and when I sat them, the mom wanted to move to an area where no tables were open.

Me: “There are no tables open there. You can wait back up front, and we’ll seat you when one of those tables opens.”

She insisted on standing right by the bus station so she had a view of the people sitting in her desired area.

The four of them were in the way of guests and servers, but [Customer] did not notice; she was too busy staring daggers at people eating. I went to the manager, who tried to move her, but to no avail. Finally, we just let them stay because we noticed a couple in a booth packaging up their food.

I checked in a few minutes later to see if that table had left yet and was dismayed to see they had ordered dessert and coffee. [Customer] was still standing there, watching them. The kids were bored and running up and down the wheelchair ramp.

Me: “Ma’am, could you and your family please move back down to the waiting area? You’re blocking servers, and your kids are an accident waiting to happen.”

Customer: *Loudly* “When will my table be ready?!”

She pointed right at the couple sipping their coffee. Knowing we were talking about them, the couple looked at us and smiled. It hit me then that they were not leaving on purpose. F***.

[Customer] must have realized it, as well, because she got very angry.

Customer: “They’re holding my booth hostage! You should kick them out!”

Me: “We will not ask anyone to leave until they’re ready.”

Then, I watched in horror as the woman approached the couple.

Customer: “You’re done here; this is my table now. Pay the bill and go.”

Couple: *Smiling sweetly* “We just got our coffee and dessert.”

Customer: “THEN TAKE IT TO GO! WE ARE HUNGRY AND YOU’RE IN OUR BOOTH!”

Couple: “This is our booth. It’s not yours until we leave.”

[Customer] raged insults at them until the manager came rushing up to help. He tried to intervene but could not be heard over her screaming about her starving children. The couple kept their cool the whole time, nibbling their dessert and stirring their coffee at a sloth’s speed.

Finally, the manager had had enough and told the woman to get out. She was utterly FLOORED that we were asking her to go and not the couple. She picked up an empty dessert plate from their table and chucked it across the room, where it hit a wall and smashed into pieces. The manager screamed for someone to call 911. I kept trying to hide my smile from the people around me. What adult acts like this? This woman was in her forties! There were a ton of open booths, too, just not in that area.

[Customer]’s husband appeared, grabbed her by the sleeve, and started pulling. She let him lead her toward the front door as she continued to yell insults at us. She called the manager a loser and mocked his career choice. She told me I was “a plain nothing going nowhere” and “f****** worthless,” and when they’d gone, I went into the back for a while to hide. I needed to get away from people. When I returned, the server who’d taken care of the couple ran up to me.

Server: “That couple left, but they wanted to talk to you. They felt so bad about how that woman acted. They saw her watching them and she was being so rude that they decided to take their time to mess with her. They didn’t think she’d do that! They waited a few minutes to talk to you, but they thought you went home and asked me to give you this as an apology.”

He handed me a $100 bill.

It was a s***ty night, but it kind of made me feel better. It’s not every day a customer acknowledges when they’ve made your life miserable. Thankfully, [Customer] was never seen again.

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A Man That Heated Needs A Cold A Shower

, , , , , , | Right | August 13, 2021

I work at a pool. A colleague and I are working quietly and handling customers to let them in. All of a sudden, the cleaning crew lets us know the showers are cold. I call the company in charge of them and they agree to send a technician. We tell all the customers coming in that the water from the showers is cold. A man with two young girls comes over to our reception/register.

Man: “THE WATER FROM THE SHOWERS WAS COLD! I WANT MY MONEY BACK!”

Colleague: “I’m very sorry about that. We were just told about it and a technician is on their way.”

Man: “BUT I WANT MY MONEY BACK!”

Colleague: “I’m afraid I can’t do that. What I can do is give you three vouchers so you can come again another time?”

Man: “NO! I WANT MY MONEY BACK!”

Colleague: “I’m afraid I can’t do that.”

The man then throws the payment terminal at my colleague’s head!

Man: “I’M GOING TO CALL THE POLICE!”

Me: “Go ahead, but please just leave.”

Man: “THEY ARE GONNA ARREST YOU!”

Colleague: “We have everything on video.”

In the end, the man left. Poor daughters, having to live with a dad like that. Physical violence, because of water that was cold.

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