Customer: “I’m trying to find a book about the University.”
Me: “You’ve come to the right place. Let me show you our local interest section.”
(I do so, and the customer looks for the book they want.)
Customer: “I don’t see it.”
Me: “Well, maybe we can special order a copy. Do you know the book’s title?”
Customer: “No, but it’s green.”
Me: “That’s one of our school colors.”
Customer: “Well, it’s about this big.” *motions with his hands*
Me: “Um… I’m going to talk to my manager.”
(I walk into the back of the room. My manager is talking to a semi-retired teacher in his sixties.)
Me: “I have a customer that’s looking for a book, and he only knows that it’s green and about this big.” *motions with hands*
Senior Employee: “Oh, he means that book.”
Me & Manager: “Huh?!”
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