Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Magic Plows? Snow Problem!

, , , , , | Right | March 8, 2010

(We just received well over fifteen inches of snow during the course of the night. Obviously, our buses are late and our subway system is crowded.)

Customer: “My bus was twenty-five minutes late and I arrived to work late. My boss just gave me my final warning. One more lateness and I’ll be fired!”

Me: “I’m sorry to hear that but, as you can see, we currently have snow on the ground and there isn’t much we can do but to wait for the plow crews to finish their job.”

Customer: “Excuses! I got a final warning from my boss and I’m about to get fired!”

Me: “Okay. If it is of any help to you, I can mail an official letter to your boss certifying that your lateness was our fault and not yours.”

Customer: “No! I don’t want no letter from you guys. I’m about to get fired!”

Me: “Okay, I apologize for the inconvenience, but–”

Customer: “You know what would have been helpful? You guys should have performed a ‘preventative’ plowing before the snow fell!”


This story is part of our Customers Versus Mother Nature roundup!

Read the next Mother Nature roundup story!

Read the Mother Nature roundup!

Power Struggle

, , , | Right | January 12, 2010

(A customer calls in complaining how his service is out.)

Me: “Are there lights on your modem?

Caller: “No.”

Me: “Can you check to see if the power cable is plugged in, or the power turned on?”

Caller: “I am standing knee-deep in water and you want me to check for a power cable?!”

(It turned out he had been calling from an area that had been hit by a hurricane.)


This story is part of our Customers Versus Mother Nature roundup!

Read the next Mother Nature roundup story!

Read the Mother Nature roundup!

Just Plane Unreasonable

, , , , | Right | January 11, 2010

Me: “Hi, this is [Airline] calling to inform you that your flight as been canceled for tomorrow. I’m sorry to tell you that the next available flight we have is Monday.”

Customer: “What?! How can that be? Why are you just now canceling the flight?”

Me: “Well, sir, due to the weather disruptions, we had to cancel your flight for the safety of the passengers and crew.”

Customer: “This is ridiculous. You should have canceled this flight back in September!”

Me: “Sir, we didn’t know the weather would be bad in September.”

Customer: “I demand you send me your private plane to take me to Fort Lauderdale immediately!”


Did you find this story using our Airline Staff roundup?

Click here to get back to it!

Click here to see the next story.

Rain Drops Keep Falling On My (Thick) Head

, , , , , | Right | December 31, 2009

(I am working the drive-thru. It is raining heavily.)

Me: “Thank you for choosing [Fast Food Place]; how can I help you?”

(All I hear is the rain falling, so I repeat several times until the customer finally pulls around.)

Customer: “Did you get my order?”

Me: “No, I didn’t hear you say anything, sir.”

Customer: “Oh, well, I didn’t want rain to get in my car. I wasn’t sure if you could hear me through my window.”


This story is part of the Drive-Thru roundup!

Read the next Drive Thru roundup story!

Read the Drive-Thru roundup!

Takes One To Snow One

, , , , | Right | December 10, 2009

Customer: “My goodness, this line is crazy! I’ve been in line ten minutes already! Why aren’t there more employees assisting us? Who is the manager here?”

Me: “Sir, I apologize for the delay. Due to the snow, I’ve had multiple employees call in saying they are unable to safely come to work this morning.”

Customer: “Well, that is just ridiculous! So an employee can decide that they don’t have to show up for work?”

Me: “If an employee feels they cannot safely report to work during severe weather conditions, we ask that they make their personal safety their primary concern.”

Customer: “Must be nice! You can just call and pretend to be concerned for your personal safety and then just take the day off? Makes you wonder what you people would do if you ever got a real job! It’s a good thing this isn’t making me late for my job today.”

(I seize on the opportunity and try to change the subject.)

Me: “Yes, I notice you’re in rather later than normal this morning. Are you on vacation?”

Customer: “No! I have the day off! My office is closed!”

Me: “Oh, how nice! Any particular reason you are closed today?”

Customer: “Duh, the snow! Maybe you’ve noticed it? Are you blind or just stupid?!”


This story is part of our Ironic Customer roundup!

Read the next Ironic Customer roundup story!

Read the Ironic Customer roundup!