Lack Of Register Does Not Register, Part 18
I am a receptionist, sitting at a desk in the middle of a big open area about twenty-five feet back from double doors and about twenty-five feet from the cashier lines. I answer several hundred phone calls a day, plus directing customers who came to my desk who needed help.
Customers would also come to me wanting to check out the items that they wanted to buy. The only thing I could do was point towards the cashier line which were obviously in use which is why these people thought they could get me to ring them up. The only thing I had in front of me was a two-way walkie-talkie, computer, and telephone.
After eighteen months of over and over directing the stupid people to the cashier lines, I finally had had enough. A young fellow came up to me with his hands full of items he wanted to buy wanting me to check him out. I finally said what I had wanted to say for a long time:
Me: “Sir, no offense, but do I look like I have a cash register in front of me?”
Of course, about fifteen minutes later my supervisor came up to me.
Supervisor: “Did you really say that to that customer?”
Me: “Yes, I did. I’ve been wanting to say it for eighteen months.”
Supervisor: *Looking at me in desperation.* “Well, that customer called and complained.”
Me: “I figured he would but look at it this way: I have had enough of this. Just because the cashier lines get two or three customers at each register does not mean that everyone should come up to me and insist that I cashier them out when I don’t even have a cash drawer.”
I did promise him however that I would not do it again for at least six months. Eight months later I gave my three-week notice.
Related:
Lack Of Register Does Not Register, Part 17
Lack Of Register Does Not Register, Part 16
Lack Of Register Does Not Register, Part 15
Lack Of Register Does Not Register, Part 14
Lack Of Register Does Not Register, Part 13