Never Judge A DVD By Its Cover

| USA | Books & Reading, Movies & TV, Uncategorized

Customer: “Hey, what movie did that other customer just turn in?”

Me:Book of Eli. Would you like to rent it?”

Customer: “A book? No, I don’t want no book. I hate reading!”

Me: “No, I’m sorry. Book of Eli is the title of the movie.”

Customer: “I don’t like books.”

Customer’s friend: “It’s not a book, it’s a movie.”

Customer: “Well, I bet it’s based on a book, and I hate books!”

Kids Movies Cost An Arm And A Leg

| Estonia | Family & Kids, Movies & TV, Uncategorized

(A mother and her young daughter approach the counter. She puts down Princess Mononoke and begins to get out her card.

Me: “I’d just like to point out while this is an excellent movie, it’s probably
something you’d be uncomfortable with your daughter watching.”

Customer: “Why? It’s just a princess cartoon!”

Me: “It’s actually quite violent, it deals with a lot of complex subjects, and has scenes with realistic sword fights, there’s several dismemberments in the first few minutes. But I can recommend several other movies by the same animation studio that both of you could enjoy.”

Customer: *slightly taken aback* “Um, yes, that sounds like a good idea, I wouldn’t want her to be scared.”

Customer’s daughter: *to me* “What’s a dismem-peppermint?”

Customer: “Don’t answer that!”

Modern Technology Can Pass By In A Blur

| Michigan, USA | Movies & TV, Uncategorized

Customer: “I had a question about this one movie.”

Me: “Okay, what’s up?”

Customer: “How blurry is it?”

(I am surprised for a moment, but then think maybe she is referring to movies in 3D, sometimes those look a little blurry.)

Me: “Pardon?”

Customer: “Well, it says here that it is blurry and if its too bad I do not want to rent it.”

Me: “Oh, let me see it.”

Customer: “Do you have any other copies?”

Me: “Ma’am, this copy isn’t blurry. It is in Blu-Ray, the new format designed to replace DVD movies.”

Customer: “Oh, alright.”

Me: “Do you have a Blu-Ray player?”

Customer: “What is that?”

Me: “I’ll just grab a DVD copy of the movie for you.”

A Complete Avatard

| Phoenix, AZ, USA | Uncategorized

Customer: “Do you have any copies of that new Avatar movie?”

Me: “Sorry it looks like it’s not available anywhere right now. I could call you when a copy comes in if you like.”

Customer: “You didn’t check the back room. Do you have any there?”

Me: “No, we don’t keep movies in the back. Company policy says we have to have all available copies on the shelf.”

Customer: “So, why don’t you have any on the shelf?”

Me: “Because we’re all checked out. There are none present at this store or any other in this area. It’s an extremely popular movie since it just came out a few days ago. We have no more copies at any nearby store.”

Customer: “Why not?”

Me: “Well, they all got checked out by other people.”

Customer: “Well, why the h*** did you let them do that? What kind of video store lets people just take whatever movie they want?!”

(D)efinitely (V)ery (D)umb

| Pittsburgh, PA, USA | Uncategorized

Me: “Thank you for calling [store], how may I help you?”

Customer: “Yeah, you just rented me this movie, and it doesn’t work.”

Me: “I’m sorry, sir. What seems to be the problem?”

Customer: “It keeps playing the same scene over and over again.”

Me: “The same scene keeps playing?”

Customer: “Yeah, and it has these words written on it. ‘Play’, ‘Scene Selection’, ‘Language’ and ‘Special Features’.”

Me: “Uh, sir, that’s the DVD menu. You just have to click ‘Play’ and the movie will start.”

Customer: “Well, that’s the first time I’ve heard of that. How do I do that?”

Me: “Uh, just hit the arrow buttons on your remote until you get to ‘Play’, then hit ‘Enter’ and the movie will start. Or, if you have a ‘Play’ button, just hit that.”

Customer: “OK, where is that on my remote?”

Me: “I’m sorry, sir, I don’t know what your remote looks like.”

Customer: “Never mind, I found it. OK, I’m clicking ‘Play’. Well now it just went black! Oh, now it has something different. Can you stay on the line with me for a little to make sure that scene doesn’t start repeating again?”

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